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DiSC Expert. Interpersonal Communications Consultant. Team-Building Specialist.

Making the impact you want and getting the results you seek is all about the strength of the relationships on your team and getting the right people in the right positions.

I'm a high-energy, professional trainer, coach, and consultant. I work with individuals, organizations, and teams to enhance workplace communication and, therefore, trusting relationships, ultimately impacting results and the bottom-line in a very positive way. Contact me to learn more about Everything DiSC, the Five Behaviors of a Cohesive Team, and/or pre-selection assessment and hiring.

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DCF White Paper

Helping Children, Families, and Each Other: Creating a Trauma Informed Workplace Through More Effective Relationships

Organizations that adopt a trauma-informed approach are guided by five principles of care, including: safety in relationships; trustworthiness; choice; collaboration; and empowerment. Thus, those who work in organizations serving individuals and families that experience and are exposed to trauma, like Wisconsin’s Department of Children and Families (DCF), must have effective communication skills in order to foster trusting, supportive, compassionate, and safe relationships with those they serve, as well as with one another. DiSC is a perfect tool for achieving this. Read more about how DCF is succeeding in creating a trauma-informed workforce through using DiSC enterprise-wide.

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If you want to learn how to improve and enhance the relationships of those you serve, I can help. I offer a suite of DiSC services, from onsite training with your company or organization to one-on-one consults with leaders, middle managers, and the individuals on teams who support them. Creating trauma-informed practices is not easy, yet it is possible...with the help of tools of like DiSC. Let’s connect today!

Honda White Paper

Honda’s Latest Model: Training That Drives Lifetime Customer Loyalty

Keeping customers coming back for more is a mark of any successful business. In the automotive industry, where brand devotion can be erratic, customer loyalty is especially important. Today’s car manufacturers are driven more than ever to retain customers and the smartest industry players know that customer satisfaction does not equal customer loyalty. To help strengthen and deepen customer relationships, Honda overhauled its training with the help of Everything DiSC. Read about Honda’s experience with DiSC here.

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If you want to learn how to improve and enhance the relationships with your customers using customized-just-for-you plans of action, reach out to me today. I can help. I offer a suite of DiSC services, from onsite training with your company or organization to one-on-one consults with leaders, middle managers, and the individuals on teams who support them. Let’s connect today!

Fresh from the Blog

4 Ways to Delegate Effectively to a Pinball (High i) Style Colleague

The pinball colleague. I know her well. I am she, to some degree. Full of energy, constantly moving, bouncing all over the place…that’s me. That’s my zone. It’s my strength—and my Achilles heel. Amazing at juggling a million things at one time, full of vivacity and creativity, constantly moving from one thing to the next with liveliness and color…this is me, the pinball kind of colleague. AND—the apparent lack of focus, fast pace, and inattention to detail can sometimes make my teammates a …

Personality vs. Behavior? What Everything DiSC Says About Your Temperament

Many people think DiSC is a measure of personality. In truth, however, it’s actually measuring your natural behavioral style, specifically how you "default-behave" in varying contexts/situations (in other words, your default temperament). What’s the difference between personality and behavior? Personality is not dependent upon context or situation; behavior often is (for more on this distinction, please see …

Difficult Coworkers or Misunderstood Intentions? Let DiSC Be Your Guide

Does your coworker block you? Question every single move you make? And/or just plain make your professional life stressful by being seemingly difficult? I get it. I've been there. But... Rarely is anyone ever difficult for the sake of being difficult. I truly, truly believe this. Even when it feels like someone's got it out for you, there is usually an underlying reason that is motivating them to act the way they do. However, intentions aren't always apparent or understood. It doesn't have …

How to Guestimate Someone’s DiSC Style

Guestimate One's Style By Asking Two Easy Questions Short of formally assessing individuals, which I'm always happy to help with (of course), the best way to guestimate someone's DiSC style is to do the following. First, consider a specific person in your mind. Take a moment to really think about them, their demeanor, behavior, essence, etc. Get a totality of the person in your mind. Once you've got that, you can guesstimate what their style might be by doing the following. Ask yourself …

Small Talk at the Holiday Party: Using Everything DiSC to Guide You!

Got a holiday party coming up? Not sure how you're going to handle the small talk? Here are some tips to help you out. Let the DiSC guide you! D's: Talk Results and Goals, Baby At the holiday party, you can recognize someone who leads purely with their D-style because they typically will show up on time, stay only for a bit, have one stiff drink (neat), and call it a night (they've got to go home and do a few things before they can go to sleep). They will mingle and chit-chat, and they ask …