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Chariti Gent, MA, CPCC, PCC / January 8, 2018

Difficult Coworkers or Misunderstood Intentions? Let DiSC Be Your Guide

Does your coworker block you? Question every single move you make? And/or just plain make your professional life stressful by being seemingly difficult?

I get it. I’ve been there. But…

Rarely is anyone ever difficult for the sake of being difficult. I truly, truly believe this. Even when it feels like someone’s got it out for you, there is usually an underlying reason that is motivating them to act the way they do. However, intentions aren’t always apparent or understood. It doesn’t have to be that way! When you are dealing with a particularly challenging or difficult coworker, I recommend that you allow DiSC to be your guide. DiSC reminds us what a person’s underlying intentions are, based on their style. Often times, it’s possible that “difficult” is often really a case of misunderstood intentions.

 

The D-Style’s Intentions

D Styles: These are dominant, driven, task-oriented folks who are motivated by results. Their intention in any situation is to get to the finish line. They like to check the box “done!” and get on to the next project or goal. Think Michael Phelps.

The I-Style’s Intentions

i Styles: These are influential, charming, people-people. They are motivated by inspiration, recognition, and fun. Their intention is always to make sure that everyone is having a good time. They want people are being recognized for their good work. And they believe that enthusiasm and positivity can go a long way. Think Oprah.

The S-Style’s Intentions

S Styles: These are steady, patient, trustworthy team-players. They are motivated by collaboration, security, and a sense of belonging. Their intention is always to make certain that everyone feels valued, welcomed, appreciated, and like part of the team. Think Mr. Rogers.

The C-Style’s Intentions

C Styles: These are conscientious, compliant, diplomatic people who are motivated by facts, logic, and finding the truth at all costs. Their intention is always to make certain that the data are allowed to speak for themselves, that details are attended to without fail, and that the correct answer is found–no matter what the cost. Think Scully from the X-Files.

 

In conclusion, the next time you find yourself dealing with a seemingly troublesome, challenging, or difficult co-worker that you believe has it out for you, ask yourself: what is his/her DiSC style and, given that, what might be the intention behind his/her behavior? From there, you can (hopefully) better understand where he/she is coming from, and not be too irked by their behavior!

Filed Under: Uncategorized Tagged With: communicating with difficult coworkers, communication, difficult colleagues, difficult coworkers, DISC, Everything DiSC, intention, intentions, misunderstandings at work, relationships and communication, workplace communication

Chariti Gent, MA, CPCC, PCC

I train, coach, and consult with individuals, teams, and organizations on how to be more effective communicators, build stronger workplace relationships, and create greater trust between leadership and "the rest of the team." The outcome: safe and innovative environments that encourage productive conflict, see high levels of engagement and committment, and create unparalleled results.

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Chariti Gent
Everything DiSC Expert, MA, CPCC, PCC
608.334.4501
chariti@charitigent.com

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