Chariti Gent, MA, CPCC, PCC - Chariti Gent

Chariti Gent, MA, CPCC, PCC / March 27, 2018

Communicating Through Change: Trust, DiSC, + Information Hoarding

Last night, I gave a presentation at the American Family Dream Bank in Madison. It was titled “Effectively Communicating Through Change.” The audience was lively and the interaction rich. I proposed three different ways that my audience, a group of professional Information Technology (IT) Consultants, could effectively communicate with their teams—especially during times of change (when communication is often imperiled!). Here’s what I shared (and what they told me afterward that they found …

Chariti Gent, MA, CPCC, PCC / March 8, 2018

4 Ways to Delegate Effectively to the Steady, Supportive, More Reflective Team Player (The S Style)

Delegating effectively to the steady, supportive, more reflective team player (i.e., an S Style per the DiSC Behavioral Scale) can be tricky. Here's why: those with a predominant S style are the ones who always say "yes, I can help with that!," even when they are swamped with their own priorities. They often put the team's (or others') needs and interests before their own, which can be detrimental to them (and the team) over the long term. They never want to let anyone down, so they have a hard …

Chariti Gent, MA, CPCC, PCC / February 22, 2018

3 Ways to Delegate Effectively to an Analytical, Precise, Detail-Oriented Team Member (a C-Style)

Delegating effectively to an analytical, precise, detail-oriented team member (i.e., a C Style per the DiSC Behavioral Scale) can be intimidating. These types of colleagues are the ones who incredibly smart, create near-perfect pieces of work time and time again, and are known for having the right answers/being the expert. They are rigorous in using checklists, always triple or quadruple check the bottom-line numbers, and never-ever hand over a document without the i’s being dotted and …

Chariti Gent, MA, CPCC, PCC / February 8, 2018

4 Ways to Delegate Effectively to a Pinball (High i) Style Colleague

The pinball colleague. I know her well. I am she, to some degree. Full of energy, constantly moving, bouncing all over the place…that’s me. That’s my zone. It’s my strength—and my Achilles heel. Amazing at juggling a million things at one time, full of vivacity and creativity, constantly moving from one thing to the next with liveliness and color…this is me, the pinball kind of colleague. AND—the apparent lack of focus, fast pace, and inattention to detail can sometimes make my teammates a …

Chariti Gent, MA, CPCC, PCC / January 22, 2018

Personality vs. Behavior? What Everything DiSC Says About Your Temperament

Many people think DiSC is a measure of personality. In truth, however, it’s actually measuring your natural behavioral style, specifically how you "default-behave" in varying contexts/situations (in other words, your default temperament). What’s the difference between personality and behavior? Personality is not dependent upon context or situation; behavior often is (for more on this distinction, please see …